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The Strategic Account Lead will be responsible for the strategic management of a global pharmaceutical client, ensuring the quality and relevance of the project portfolio, leading key deliveries when needed, and strengthening relationships with senior executives (director level and above).
This person will act as the primary point of contact for the account, operating as a trusted strategic partner to identify opportunities, sustain long-term results, and drive account growth — working closely with the Managing Director and internal teams while owning the commercial targets for the account.
This is a hybrid position, based in Brussels, with the expectation of being at the client’s office at least three times per week, and additionally whenever required to support key meetings, project delivery, or stakeholder engagements.
• Serve as a strategic advisor to senior stakeholders, understanding their priorities, challenges, and guiding the innovation or transformation roadmap.
• Lead structured conversations with director-level and C-suite executives, bringing clarity, direction, and valuable strategic recommendations.
• Continuously monitor the account’s project portfolio, ensuring alignment with business goals and maximizing impact.
• Identify opportunities to expand work streams, open new contracts, and develop new engagements within the client organization.
• Lead the development of proposals, scopes, commercial strategies, and client narratives.
• Work collaboratively with the operation’s Managing Director and broader team, while maintaining ownership of the sales targets for the account.
• Lead key projects directly when required, ensuring high-quality delivery, clear communication, and meaningful results.
• Ensure a high standard of quality across all processes, deliverables, and client interactions, working in close collaboration with the Managing Director and COO to maintain operational excellence.
• Collaborate closely with internal squads to ensure operational efficiency, smooth communication, and proper prioritization of efforts.
• Structure and lead executive governance rituals, presenting performance updates, insights, and recommendations.
• Build and nurture strong, trust-based relationships with key stakeholders, becoming a reliable and strategic partner within the client organization.
• 6–10+ years in strategic account management, consulting, innovation, or roles involving frequent interaction with senior leadership.
• Experience managing complex project portfolios and driving business development.
• Previous experience with clients in the pharmaceutical sector is a strong advantage.
• Strong executive communication, with clarity, rapport, synthesis, and strategic storytelling.
• Critical thinking, business acumen, and the ability to identify commercial opportunities.
• High relational intelligence, influence, and maturity to operate with senior leadership.
• Autonomy, ownership mindset, and strong results orientation in dynamic environments.
• Experience with open innovation, startups, or technology-driven environments.
• Strategy projects and experience in corporate environments.
• Fluent English (required)
• French or Flemish (desirable)
• Portuguese, Spanish, Italian (nice to have)
Nice to Have: Familiarity with AI tools and their corporate applications.